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March News


Welcome to our March newsletter. In this issue we have tried to lift your spirits with some amusing claim form quotes. Help with claiming on your home insurance. When will the age you can access your pension rise and road users have sent 10000 clips of dash cam footage.


ACTUAL CLAIM FORM QUOTES



Coming home I drove into the wrong house and collided with a tree I don´t have.

The other car collided with mine without giving warning of its intention.

The pedestrian ran for the pavement, but I got him.

I thought my window was down, but I found it was up when I put my head through it.

I collided with a stationary truck coming the other way.

A truck backed through my windshield into my wife´s face.

The guy was all over the road. I had to swerve a number of times before I hit him.

I pulled in to the side of the road because there was smoke coming from under the hood. I realized there was a fire in the engine, so I took my dog and smothered it with a blanket.

I left my car unattended for a minute, when by accident or design, it ran away.

I pulled away from the side of the road, glanced at my mother-in-law and headed over the embankment.

In an attempt to kill a fly I drove into a telephone pole.

I had been shopping for plants all day and was on my way home. As I reached an intersection a hedge sprang up, obscuring my vision and I did not see the other car.

I misjudged a lady crossing the street.

The claimant had collided with a cow. The questions and answers on the claim form were:
Q: What warning was given by you?
A: Horn.
Q: What warning was given by the other party?
A: Moo.

I had been driving for forty years when I fell asleep at the wheel and had an accident.

I was on the way to the doctor with rear end trouble when my universal joint gave way causing me to have an accident.

The other car collided with mine without giving warning of its intention.

As I approached an intersection a sign suddenly appeared in a place where no stop sign had ever appeared before. I was unable to stop in time to avoid the accident.

To avoid hitting the bumper of the car in front I struck a pedestrian.

I ran into a shop window, and sustained injuries to my wife.

My car was legally parked as it backed into another vehicle.

An invisible car came out of nowhere, struck my car and vanished.

The indirect cause of this accident was a little guy in a small car with a big mouth.

I had one eye on a parked car, another on approaching lorries, and another on the woman behind.

On the 405 freeway, I moved from the centre lane to the fast lane but the other car didn't give way.

I didn't think the speed limit applied after midnight.

Windscreen broken. Cause unknown. Probably voodoo.

We had completed the turn and had just straightened the car when Miss X put her foot down hard and headed for the ladies´ loo.

I knew the dog was possessive about the car but I would not have asked her to drive it if I had thought there was any risk.

I told the police that I was not injured, but on removing my hat found that I had a fractured skull.

I was sure the old fellow would never make it to the other side of the road when I struck him.

The pedestrian had no idea which way to run as I ran over him.

I saw the slow moving, sad-faced old gentleman as he bounced off my car.



Storms inflict £7.7bn worth of damage on a third of UK property

 

Storms inflict £7.7bn worth of damage on a third of UK property

 

If February 2020 doesn’t go down as the month of the storms, it won’t be for lack of trying. 

With two storms down and another threatening the British Isles, homes and businesses are already counting the cost of  barreling winds and months’ worth of rain. The images of menacing floodwater engulfing villages, towns and cities are swiftly being followed by the scenes of personal devastation that will take months if not years to recover.

A snap poll conducted after Storm Ciara suggests that more than a third of households had experienced some damage to their home or property, ranging from a couple of tiles being blown off rooves to extensive flooding. With each household reporting an average of £750 of damage, and more than a third of the UK’s 27.2 million households affected, the damage caused by Ciara alone could be more than £7.75bn, according to calculations by home interiors business Hillarys. 

 

The claims made to insurers are likely to be far less, with most households experiencing low levels of damage fixing the problems out of their own pocket. But early indications suggest Ciara alone will be responsible for around £200m worth of losses for homes, cars and businesses impacted by the storms, according to Mohammad Khan, general insurance leader and partner at PwC, with the full impact of Dennis and, potentially, Ellen still to come in.

 
 “Insurance firms are ready to deal with the additional volume of claims,” says Khan. “This should mean that these companies are able to make short-term partial payments – for example when homeowners need alternative accommodation. As a general rule, affected policyholders should try to contact their insurers as quickly as possible.” 
 With further severe weather predicted for this weekend, thousands more will need to claim on home, contents and car insurance, and experts warn that taking the wrong action in the heat of the moment could not only be dangerous but could also mean losing out on vital repair funds when they are most needed. 

“Storm Dennis wreaked havoc across the UK on the weekend, and while the immediate priority is to stay safe and, where necessary, find alternative accommodation, many will soon having to deal with making a claim,” says Lee Griffin, founder and CEO at GoCompare.

“If your vehicle has suffered flood damage, call your insurer as soon as you can and follow their advice on what to do next. You’ll need a fully comprehensive policy to be able to claim for flood damage and even then, you’ll need to check your terms and conditions to see if you’re covered.”

Where flood damage is included, it will typically cover repairs to your car, including your stereo, upholstery and carpets. Your other belongings in the car might also be covered. If they’re not, check your home insurance policy – they could be part of your personal possessions cover.

 

“If your car has been submerged in flood water, do not try to start it,” Griffin warns. “Drain the water if you can and allow the vehicle to dry out as much as possible.”

Aviva reported five times the typical number of insurance calls on Sunday in the wake of Storm Dennis. And while the number of claims so far are lower for Storm Dennis than Storm Ciara, many more people have been affected by flooding – around 20 per cent of the number of claims so far.

 

If you’ve been or become a victim of flood damage in your home, ensure everyone is safe before calling your insurer on its 24-hour helpline. Even if you’ve been forced to evacuate, make sure you leave everything as it is, because your insurer needs to agree to pay for any repairs you make before they’re made, unless of course they’re emergency fixes.

“It’s also a good idea to gather evidence by taking photos and getting professional reports on the damage,” Griffin adds. “This will help when consulting a loss assessor, as they’ll be able to tell you and your insurer the extent of the damage and the repairs needed.”

Home insurance policies don’t all have the same cover. Things like alternative accommodation, escape of water from within the home, fences, hedges and gates will be treated differently by each insurer in a flood claim, so it’s important you’re checking the exclusions on your policy. Your insurer will be able to give you the detail on this. For car insurance, unfortunately you won’t find flood damage cover on a third party, fire and theft policy, so those with this level of cover must contact their insurer for their advice before taking any action to address damage.

 



When can you access pension cash rise from 55 to 57?

 
 

Age you can tap pensions is due to rise from 55 to 57 in 2028: Will it happen, and how do you fill the savings gap?

  • Plan would keep limit in line with the state pension age, which is scheduled to rise to 67 in 2028 
  • There could be a 'cliff edge' change to 57 in that year 
  • Government hasn't legislated yet and pension experts say age might change
  • How do you bridge gap if you want to retire at 55, or need cash for other reasons 

 

Pension freedoms have given savers full access to their retirement savings from age 55 - but many people aged in their 40s now will have to wait an extra two years.

On the Government's current timetable, the age when you can start tapping your private savings will rise to 57 in 2028, though it has not legislated for this yet.

That means anyone aged 47 or under must plan ahead if they want to retire earlier, or need cash for other purposes like paying off mortgages, home renovations or university fees for their children.

We look at ways to bridge the savings gap if you decide to retire at 55 anyway, or whether you should simply accept that you need to work longer and focus on building up your pension instead.

 

Pension freedom: People in their 40s who will be affected by the age limit rise to 57 must plan ahead if they want to retire earlier, or need cash for other purposes 

When is the age to access pensions rising to 57 - and will it actually happen?

Under current Government policy, it will increase the minimum age at which people can tap their private pension from 55 to 57 in 2028. 

That keeps it in line with the state pension age, which is scheduled to rise to 67 in that year.

But it implies a 'cliff edge' change to 57 in that year - albeit one people can see from a long way off - though there is no legislation to say this has to happen, explains former Pensions Minister Steve Webb.

He says the change could be brought forward, but it would be a shock if the age limit was moved overnight and applied immediately without any warning, because the Government has to give people time to plan ahead.

What is pension freedom? 

Pension freedom reforms have given over-55s greater power over how they spend, save or invest their retirement pots.

Key changes from April 2015 included removing the need to buy an annuity to provide income until you die, giving access to invest-and-drawdown schemes previously restricted to wealthier savers, and the axing of a 55 per cent 'death tax' on pension pots left invested.

The changes apply to people with 'defined contribution' or 'money purchase' pension schemes, which take contributions from both employer and employee and invest them to provide a pot of money at retirement.

They don't apply to those with more generous gold-plated final salary or 'defined benefit' pensions which provide a guaranteed income after retirement.

 

However, those still saving into such schemes can transfer to DC schemes, provided they get financial advice if their pot is worth £30,000-plus. 

 

There has been an outcry over the decision to speed up two changes to women's state pension age, and time them in quick succession - especially as many say they were sent no formal notification of the changes. 

Webb, now a partner at pension consultant LCP, says in a recent column for This is Money: 'A future Government could decide to leave things at 55, in the knowledge that this would be popular and would also generate more tax revenue.

'But it would be unwise to plan on the assumption that this would be the case.'

Ian Browne, pension expert at Quilter, says: 'It has always been the government’s intention to raise the age at which savers can access their private pensions, and to do so in line with state pension age increases.

'The logic behind this is that if the window between the two were to widen it would create a greater risk that people draw down their private pensions too quickly.'

Browne says that raising the age threshold for taking both private and state pensions is also based on the assumption that average life expectancy will continue to rise, but as it has slowed in recent years some people may begin to question that.

He adds that there is also a possibility the Government may decide that individuals should continue to have the freedom to use their private savings as early as age 55. 

Alternatively, it could phase in the change to 57 rather than suddenly switch it in April 2020 - or even put it back further.

'If there is a "cliff edge" shift that would almost certainly leave some people frustrated if they turn 55 shortly after the cut-off point.

'On the flip side, there have been concerns raised about the sustainability of some people’s retirement income withdrawal rates. So it is not impossible that ministers might even decide to increase the age limit for private pension access.

 

What are the benefits of waiting another two years to retire?

'Retiring at 55 is obviously an attractive prospect in many ways, but it is worth bearing in mind that any pension pot might have to last for several decades,' said Steve Webb, in answer to a reader about his wife's early retirement plans. 

'Current figures suggest that a 55-year-old woman will, on average, live to 87, but she has a one in four chance of living to 94. In the latter case, the pension pot would need to last for nearly 40 years.

 

Ian Browne: ''It is illusory for most people to expect to be able to retire in their 50s unless they really have substantial private savings'

'Given the figures above on average life expectancies, she might want to review whether retiring at 55 and potentially living on Isa savings for a couple of years is the best approach, or whether retiring at (say) 57 with a larger pension pot might not be a better option.'

Browne says: 'Your pension pot may need to last you three decades or more in retirement, so it is really crucial to withdraw income steadily at a sustainable rate. Just because you can access the money in your mid-50s, doesn’t mean you should.'

He points out that if you take more than your 25 per cent tax-free cash, you will only be able to put away £4,000 a year and still automatically qualify for tax relief from then onward.

 

If you breach the £4,000 limit, known in official jargon as the Money Purchase Annual Allowance or MPAA, you could face a big tax bill down the line.

 

'That is a major reason to keep your pension pot untouched if possible,' says Browne.

'Once they reach the latter stages of their career many people find it easier to save because they don’t have their children at home, for instance, or they can afford to downsize and cash in some equity in their home. So holding onto your full annual allowance can be really helpful.'

Carla Morris, financial planner at Brewin Dolphin, says: 'As life expectancy increases, people’s pensions are going to have to last a lot longer. 

'For example, with men expecting to live to 83 and women to 85, pensions may have to last around 30 years.

'So even if you had your heart set on retiring at 55, you can spend the extra two years building up your investments and savings to provide even more funds to enjoy in your retirement.'

 

Carla Morris: 'Even if you had your heart set on retiring at 55, you can spend the extra two years building up your investments and savings'

 

How should you plan ahead if you want to retire or need cash at 55?

 

Check your mortgages or loans

If you have any that need to be repaid using your tax-free lump sum when you are 55, you should start talking to your lenders as soon as possible, says Carla Morris.

'Discuss all the options available to you including the options to extend the term of the mortgage or loan. It is important that you are aware of what repayments may need to be made.'

Make other arrangements to cover university or school fees

'People who are turning 55 when their children go to university may well have been thinking about using their tax-free cash to pay fees, or even to help pay school fees,' says Morris.

'If you are in this position, do make sure you make additional savings contributions to cover the costs. The earlier you start saving the better and using tax efficient investments such as Isas will ensure returns aren’t taxed.'

Review your pensions

Find out if your pension fund will be derisked or 'lifestyled', suggests Morris.

'Some pension providers offer lifestyle funds which move the pension from higher to lower risk over the years, especially as you move towards retirement age.

'If the provider has set a retirement age of 55, they may start changing the composition of the pension fund too early and you could lose out on some investment gains.'

Read a This is Money guide to derisking a pension, including whether to avoid this or call a halt if it doesn't suit your plan to stay invested in retirement. 



Road users have sent 10,000 clips of dangerous driving to police in 2 years

 
 

Road users have uploaded 10,000 incriminating dashcam clips of dangerous driving to an online database in two years - and HALF of the videos have led to police action

  • The National Dash Cam Safety Portal was setup by Nextbase in July 2018
  • Some 5,000 videos uploaded have led to some form of police action since then
  • This is Money revealed the database had resulted in 1,200 prosecutions in a year
  • Around 3million road users currently have a dash or helmet cam
  • Experts warn police forces don't have the resources to review all the footage
  • Others say a dashcam portal shouldn't replace traffic officers patrolling roads

 

Around 10,000 cases of dangerous driving captured on dashcams have been uploaded to a police database designed to prosecute careless motorists in the last 20 months.

Of these, roughly half have resulted in police action, according to the company that created the online reporting system.

However, some experts have claimed that too much footage is being uploaded to the database and police forces simply don't have the resources to examine all the videos.

 

Who's informing on you? Police have used a dashcam firm's vigilante website to take action against some 5,000 road users caught driving dangerously in the last 2 years, a report claims

In a feature on tonight's episode of BBC's Inside Out at 19:30 on BBC One, Nextbase reveals there has been around 5,000 cases of individuals facing police action because their poor driving was captured on other motorists' dashcams and reported to the authorities.

The dashcam manufacturer set up the National Dash Cam Safety Portal in July 2018 to allow road users to upload film of incidents for the police to review and use as evidence.

It estimates that more than three million road users use a dash or helmet cam currently, which were originally designed to help motorists in insurance claim disputes.

 

However, the popularity of the devices has in recent years seen a surge in footage of shocking behaviour on the road appearing on YouTube and other social media platforms.

Figures given to the BBC suggest that this footage is helping to convict thousands of cases of dangerous driving each year.

It follows an exclusive report by This is Money in July 2019, when we revealed that more than 1,200 drivers had been prosecuted using footage uploaded to the database in the first year.

The database was said then to have saved police forces across Britain 68,474 hours of man hours processing evidence of dangerous driving in the previous 12 months, which is the the equivalent of 2,685 days - or roughly seven officer-years. 

 

 
 

Nextbase told BBC Inside Out that footage of 10,000 incidents have been uploaded to police forces around the country in the first 20 months, and claim that half have resulted in some form of 'police action'. Some 28 out of 39 police forces in England are now signed up to the database and are using it to prosecute drivers.  

 

Bryn Booker, Nextbase portal operator said: 'There have been around 10,000 uploads sent through the National Dash Cam Safety Portal. 

'It goes directly to the police through a secure and encrypted system that is approved by the police. So we do not touch this data whatsoever.'

Motoring journalist Quentin Willson is a supporter of dashcam technology and told the BBC show: 'We need a kind of army of eyes in the 37million cars on the roads in the UK.. and having dash cams there as a deterrent, where people know "I could be on camera, I need to behave myself"... it will save potentially hundreds of lives.

 

 
 

Broadcaster and keen cyclist Jeremy Vine - who himself wears a helmet cam when cycling and has famously published footage on social media of road rage and dangerous drivers - agreed with Willson.

'I honestly believe that cameras on bicycles are going to transform the safety of our roads both for cyclists and pedestrians and even for other car drivers. 

 

 

In the end I want to get home in one piece. And at the moment, when I say goodbye to my wife, I'm dressed like a navy seal on his way to kill Bin Laden.
Jeremy Vine - broadcaster and cyclist 

But not everyone is a fan of dashcams or the use of a database to inform on other motorists. 

Inside Out reports that some fear that police forces are being inundated with footage, and do not have the resources to examine every clip submitted.

Celebrity lawyer Nick Freeman, dubbed Mr Loophole for his success in defending clients told the BBC: 'The danger is the whole system will be saturated and the police will just give up because they won't be able to afford the resources to sift through and work out – actually this is really bad and we need to pursue it and that's just not worthy of looking at. 

 

 

Experts have warned that too much footage is being uploaded to the online portal and police don't have the resources to check all the evidence available

As well as the concerns for the database consuming too much police time, the AA has also warned that encouraging 'dashcam vigilantes' should not be seen as a substitute for having traffic police on patrol.

Edmund King, AA president, told This is Money: 'Whist we support the use of dash cams for safety and insurance reasons, it is a sad state of affairs that we need to rely on dashcam coverage to supplement roads policing.

'However, the reality is that we have seen a 20 per cent cut in traffic police in the last decade. If we had more cops in cars we wouldn’t need to use dashcam vigilantes.'

And a spokeswoman for privacy campaigners Big Brother Watch added: 'The idea that motorists should constantly film each other may be well-intentioned but it risks breeding a culture of mistrust and suspicion.

'The UK has more surveillance cameras than any other country in Europe. The ANPR network that surveils innocent drivers already captures 40million photos a day.

'The last thing we need is ordinary people being encouraged to spy on each other too.'

 

The portal, which has been in operation for the last 20 months, is said to cut the amount of work for police forces to gather evidence against dangerous drivers. Some 28 out of 39 police forces in England are now signed up to the database

How the database works

The database is said to have dramatically cut the amount of work police need to put in to review dashcam footage and decide whether someone has been driving dangerously.

It's estimated the previous method of receiving, viewing and processing footage of dangerous driving provided by other motorists would take around 14 hours per video.

This is because clips could only be used in a similar way to eye-witness accounts, which required interviews and masses of paperwork during processing - which unsurprisingly proved time consuming.

The new portal instead utilises a recent loophole found by North Wales Police in 2016 that allows forces to use dashcam and helmet cam footage in the same way speed camera clips are used as the sole evidence needed to punish limit-breaking motorists.

The new system makes it simple and fast for drivers to upload dashcam footage to a police-accessed network.




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