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Active Insurance Newsletter


Welcome to our March newsletter. Product of the month is Home Insurance. At what point would you make a claim on your car insurance. The British economy is bouncing back and Santander to close 111 of it's branches. 


Product of the Month

 


 

Home Insurance.

We compare the market so you don’t have to saving you time and money. We use many of the UK’s leading insurance companies and have arranged special deals you won’t find anywhere else on the internet.

 

For a Home Insurance Quotation Click Here

 

We offer a personal service so you will always be able to talk to us should you require help or assistance in anyway. Our aim is to give you the most appropriate policy at the best possible price.

We want to take the hassle out of buying household insurance.

    • Generous No Claims Discount
    • Buildings Insurance
    • Contents Insurance
    • Installments available
    • All Risk Items
    • Legal Expenses available with identity theft protection
    • 24 hour claim lines
    • You may be interested in our home worker insurance policy



The average driver wouldn't claim for any damage under £667

 

When would you claim on your insurance? A typical driver only makes a claim for damage exceeding £667 - and one in 20 say they never would

  • The most common reason for not claiming is due to the excess costs 
  • Many believe it would be higher than the cost of repairs themselves 
  • Some 5% of people said they would never make a claim 

 

 

The average British driver wouldn't make a claim on their insurance for any damage unless the repair bill exceeds £667, research has revealed.

The most common reason for not claiming is because drivers believe the cost of the excess would be higher than the repairs themselves, closely followed by fears that it would bump up future premiums, according to comparison site, finder.com. 

In fact, 11 per cent of those polled said they wouldn't claim for anything under £1,000, including two per cent who would pay up to £5,000 worth of damages themselves.

Shockingly, 5 per cent of those polled – the equivalent to 1.83million drivers - say they would never make a claim, despite having to pay for it every year as a legal requirement in the UK. 

 

The average British driver wouldn't make a claim on their policy for any damage under £667

The most common reason for not claiming was that drivers thought the cost of the excess would likely exceed the cost of repairs, with 51 per cent of drivers listing this as their reason to not claim. 

Following this, 46 per cent of drivers were concerned that claiming would increase their premiums in the future while 44 per cent were worried about losing their no claims bonus.

A further 22 per cent said they wouldn't submit a claim because it was too much hassle.

 

On the other hand, almost 8 per cent would claim for any damages worth up to £100 and two per cent of these would claim for any damages, no matter how small the cost of repair.

Overall, the research found that 95 per cent of drivers say they would claim on their insurance if necessary.

The amount of damages before claiming differs significantly for each gender. For women the damages would have to come to £567 before claiming, whilst men would not bother to claim until repairs reached a further £193 - £760 on average.

Similarly, residents in regions around the UK have differing views on this too. 

 

For those living in Northern Ireland repairs would have to cost only £448 before claiming, while at the other end of the scale Londoners wouldn't claim until the damages reached over twice this amount at £921.

The East Midlands had the highest number of residents who said they would never claim on their car insurance, with 7 per cent of residents saying they would do this.

Unsurprisingly, the younger generations are more likely to not claim as a way to avoid increased premiums on already expensive insurance.

Gen Z would wait until damages reach over £1,000 on average before doing so, while 7 per cent of millennials say they would never claim on their car insurance. 

Those in the 'silent generation' - born between 1928 and 1945 - are less concerned about these issues and would claim when damages reached £437 on average.

 

Younger drivers are less likely to make a claim to avoid their premiums rising even higher

Danny Butler, Insurance specialist at finder.com, said: 'If you combine the compulsory and voluntary excess levels with the potential of losing your no claims bonus and facing increased premiums, the long-term financial outlay isn't always worth it for many who suffer a minor accident.

'In addition, there's usually a number of hoops to jump through when making a claim such as using an approved repairer or submitting detailed evidence of your claim. 

'However, if you've been unfortunate enough to be involved in an accident, it's still important that you drop your insurer a quick line even if you choose not to claim. You should let them know the details of the event and be clear in the fact that you don't wish to claim on the insurance. 

'If you don't notify your insurer, you run the risk of invalidating your insurance which can result in you being uninsured for any future claims.'

The research was based on a survey conducted in March of 2,000 people.

 

A quarter of claims are made by car owners whose vehicles have been damaged while parked and unattended, figures from one insurer suggest

 

Drivers hitting parked cars most common accident claim of 2020

Separate research from Admiral has revealed that hitting a parked and unattended car accounted for 26 per cent of all accident claims last year, an increase of more than two per cent compared to 2019. 

Claims for being hit in the rear or hitting another driver in the rear accounted for 24 per cent of accidental damage claims over the year, a fall of 3 per cent.

Admiral submitted an FOI request to police forces across the UK to find out if more motorists were caught breaking the rules of the road in 2020, compared to 2019.

It found that, of the police forces who responded to the request, 70 per cent saw an increase in the number of motorists that were either caught speeding, driving without due care and attention, or driving furiously.

 

 

In total, 60 per cent of the police forces reported an increase in the number of motorists charged for driving without due care and consideration. 

Of those, on average, police forces reported a 46 per cent increase in the number of motorists charged for the offence.

February was the month with the highest increase in motorists caught driving without due care and consideration, with a 150 per cent increase reported in February 2020 compared to February 2019.

The data also uncovered that of the police forces who responded, Surrey had the highest increase for motorists convicted of driving without due care and consideration with a 188 per cent rise last year, compared to 20195.

Meanwhile, 30 per cent of the police forces reported an increase in drivers caught exceeding the statutory speed limit. On average, September was the month with the highest rise in this type of offence.

Of those, on average, police forces reported a 51 per cent increase in the number of motorists charged for speeding. 

West Mercia had the greatest spike in the number of motorists caught breaking the speed limit with a 162 per cent increase last year, compared to 2019. 

Admiral submitted an FOI request to 45 police forces across the UK and had 33 responses in total.



British economy bounces back with fastest growth since August

 
 

British economy bounces back from the pandemic with fastest growth since August

 

Business activity is growing at the fastest rate in seven months as Britain's economy bounces back from the pandemic.

Despite the continuing lockdown, firms recovered at the quickest pace since last August, according to a closely-watched survey from IHS Markit and CIPS.

But in a sign of the damage done to the economy, inflation slipped to 0.4 per cent in February from 0.7 per cent at the start of the year, figures from the Office for National Statistics showed.

 

Recovery: Despite the continuing lockdown, British firms recovered at the quickest pace since last August, according to a closely-watched survey from IHS Markit and CIP

Prices were driven down by clothing and footwear, and arts and recreation, as households remained locked indoors. 



Is your Santander branch closing? Lender closing 111 UK banks

 

Is your Santander branch closing? Spanish-owned lender closing 111 banks across the UK by the end of August as it claims customers are switching to online

  • Full list of 111 Santander branches closing this year can be viewed here
  • Sites in New Malden, Surbiton, Sale and Twickenham among many being axed
  • Number of jobs at risk of being lost unknown at present 
  • Customer tells TiM they think lender is using Covid as 'an excuse' for closures 

The number of job at risk of being lost remains unclear.  

The lender said: 'Santander has consulted its trade unions on the closure proposals and expects to be able to find alternative roles for a significant number of those colleagues wishing to stay with the bank.'

A customer affected by the closure of the Oxford Headington branch closure told This is Money: 'We do not do online banking and actually have not been visiting the branch because of this little thing called “lockdown” and “national pandemic”.

'They are using this lockdown as an excuse to cut branches and access to OUR money becomes even more difficult!'

Another reader told This is Money that her 99-year-father affected by the closures lives alone and has no internet access. He is independent and likes to travel by bus to his local branch and can't stand the thought of having to linger on the phone trying to speak to someone from the bank. 

 

Phone number for affected customers

If you're Santander branch is one of the 111 closing you can phone 0800 085 0879 to get more information.

 

'We are also working alongside our unions to support colleagues through these changes and to find alternative roles for those impacted wherever possible. 

'We continue to believe that branches have an important role to play and we expect the size of our network to remain stable for the foreseeable future.'

The lender said branch transactions fell by 33 per cent over the two years before the pandemic and declined by a further 50 per cent last year. 

It added: 'Mobile and online transactions have meanwhile been growing by 20 per cent each year, with almost two thirds of overall transactions now digital.' 

Santander said it would carry out a 'programme of activities' to support customers of closing branches to find other ways to bank that best suit their needs, including help to find alternative branches and access digital, telephone and Post Office banking services. 

 

Machines: Santander said branches closing have free-to-use cash machines nearby

The bank will also be contacting vulnerable customers by telephone in order to provide them with 'individual support.' 

 

The bank will also hold a series of online events over the coming months where a member of Santander’s branch team will explain alternative ways to bank. 

 

According to consumer group Which?, banks and building societies in Britain have closed 4,188 branches since January 2015, at a rate of around 50 each month. 

The NatWest Group, which comprises of NatWest, Royal Bank of Scotland and Ulster Bank, closed 1,086 branches during this period, Which? said.

Lloyds Banking Group, made up of Lloyds Bank, Halifax and Bank of Scotland, shut down 680 sites. Barclays is the individual bank that has reduced its network the most, with 650 branches have closed - or scheduled to - by the end of 2021, according to Which?

Critics fear that branch closures are a simple way for lenders to cut costs and axe staff, while leaving some disabled, elderly or otherwise vulnerable customers with sparse and often impersonal banking options.

 

Major shake-up for Santander's office staff too

As well as cutting branches, Santander also unveiled a big shift to its office network today which will affect thousands of its workforce. 

Santander will close its Bootle, Newcastle, London Portman House and Manchester Deansgate offices by the end of this year.

It will also reduce its volume of office space at its London Triton Square, London Ludgate Hill, Leicester Carlton Park and Teesside sites. The bank's main head office will be in Milton Keynes.

 

All change: Santander UK chief executive Nathan Bostock with current prime minister Boris Johnson

Around 5,000 staff based at closing or 'consolidating' sites will be offered new 'dual location' working arrangements, combining working from home with access to local spaces designed 'to enable team collaboration.' 

Nathan Bostock, Santander UK chief executive, said: 'The pandemic has accelerated the existing trend towards greater flexible working, and our colleagues have told us this has brought significant benefits for many of them. 

'At the same time, physical spaces remain very important and our sites around the UK will provide our colleagues with first-class facilities fit for the future.

'We are investing £150m in our state-of-the-art new campus in Milton Keynes, which will become our new headquarters.'

'Branch network shrinking at alarming rate'

Gareth Shaw, head of money at consumer group Which? said the rate of bank branch closures was 'alarming.'

He said such closures often leave entire communities without somewhere to withdraw cash or speak to someone face-to-face about sensitive financial matters.

He added: 'This announcement means Santander has now closed 470 branches since 2015.

'Although many consumers can benefit from digital banking, shutting branches has a significant impact on those who still rely on them for essential banking services like withdrawing cash, particularly if they are vulnerable.

'Banks look set to continue to make these changes without having put in place suitable alternatives, and despite the regulator asking firms to reconsider branch closures during lockdown. 

The Government must urgently set out its plans for introducing legislation protecting access to cash.'




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